Clairol
Reviews and Complaints
Didn’t work
Horrible new product
- Changed product secretly
Preferred solution: want old formula
Clairol Age defy 8A serial no. 802610****---01:25
Colour 7C dark cool blonde turned my hair dark brown
Preferred solution: Full refund
Nice N Easy New Formula
Very hard to find what used to be #103.
Finally found it and the color on the box is different from the color on one of my older boxes I still have here.
Very hard to get the tube to empty into the little bottle without tipping the bottle over.
Immediately noticed burning sensation after 5 minutes of putting on the white goo.
Put up with it and washed hair afterward.
24 hours later I woke in the middle of the night with my scalp on fire and itching so badly that I had to get up at 3AM and wash my hair again.
12 hours later it is still itching and hot.
What in the world did Clairol do to cause this?
I bought 6 boxes to stock up and now am out $48.00!
Can never take a chance on having this itching and burning again!
Nice N Easy never did this to me before.
The color is not multi- tonal anymore either. It is flat and blah.
Conditioner that comes with it is not making hair shiny anymore.
Why in the world would they keep changing the boxes and the numbers so many times that you can't find your color?
I always had compliments on how natural my 103 color looked and now it's a mess.
I am taking these back to the CVS and getting a refund.
Never again will I trust this company that can't stop changing things that don't need changing.
What idiot decided to do this to us?
Find out and fire them.....NOW.
- New nice n easy formula
Preferred solution: Let the company propose a solution
Extremely annoyed
New formula sucks!!!
I have have been using Nice & Easy Light Auburn for 10 years and loved the results. My husband always applied the color so it would be even everywhere.
He applied it today, same as always and the coverage is uneven. My scalp is stained orange and I put lotion all around my hairline to prevent staining. It did not help. I only left the color on the ends 5 mins.
as instructed and they look more brown than red. I am very unhappy and will not purchase this product again unless they change it back!!!
Awful
Lost my damn hair thanks
Not mad (WOW CAN YOU BELIEVE THAT)
- New nice n easy formula
- Directions
Cutie
Extremely upset customer
- Nice n easy original formula
- New formula
I do not like the new Nice'n Easy hair colour .
It takes to long to get things ready . The tube with the colour is way more work than the old set up .
I have used this product for many many years .
I now I have to look for another product that is like your old setup . Why do you have to have 100 words to complain about your product I have all I need to say . This setup to complain is way to long to write when have no more to say .
I AM DONE {{Redacted}} THANK YOU .GOOD BYE . GOOD BYE .
Hair Loss
Nice N Easy # 7New formula isn't true to color
I used Nine and Easy #7 Dark Blond as always and my hair is now Brunette! The only difference is that I used their 'new' formula.
When I contacted Clairol, the chat person said it was because the formula was better at coverage and having the hair 'grab the color" I should have used a patch test! Of course, if the color is correct to begin with, then why did my blond hair 'grab' brunette? I was offered a full coupon OR I could apply to be reimbursed for a salon corrective AFTER I sent more info.
What a dreadful 'customer serve us" experience. Makes me wonder about Clairol- product is made in Mexico and maybe it is time to change hair color??
- Previous formulation nice n easy
- Old nice n easy product
- Old hair color formula
- Customer service
- New nice n easy formula
Preferred solution: Let the company propose a solution
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I also used clairol for over 10 years myself. They sold the company, changed the formula and upped the price. Wella or Age Beautiful available at Sally Beauty Supply.
The new and improved 8g is awful as well. It is more green blonde and has lost the soft strawberry blonde shade. After many years goodbye Clairol.
Time for a switch anyhow.