Clairol Natural Instincts Hair Dye Reviews

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I bought the clarol natural instincts and followed directions to the exact. I rinsed out on time and when I went to was it after a while of rinsing then my hair started to fall out like crazey. I'm so scared right now. How could a product who says no ammonia cause this type of hair loss? I'm so confuses this isn't the first time that I've used clairol. No problem with their other lines but why natural instincts? It's not even permanent and...
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