Contact Clairol Customer Service
Clairol Phone Numbers and Emails
Toll-Free Number:
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(800) 252-4765
Clairol Email:
Clairol Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Clairol is 8002524765. 67% of customers managed to speak with a real person.
The average hold time is less than 1 minute. The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 3 minutes.
Be prepared for the call as Clairol may ask you for the following information to identify you as a customer: first and last name, nothing or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Clairol is 8002524765. 67% of customers managed to speak with a real person.
The average hold time is less than 1 minute. The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 3 minutes.
Be prepared for the call as Clairol may ask you for the following information to identify you as a customer: first and last name, nothing or phone number.
People call Clairol mainly because of request for information, product/ service and return/ replace.
24% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Clairol is info@clairol.com.
Customers evaluated the effort they needed to make to contact customer service as easy.
How to Contact Clairol?
Most Popular Number:
| Total calls: 917 | Issues resolved: 75 | Last call: Jan 7, 2026 |
Contact Information
Clairol Website:
Clairol Help Center:
Corporate Office Address:
How Good is Clairol's Customer Service?
Summary of Clairol Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Clairol?
Request for Information Question:
- “I dyed my hair and I need help correcting it”
- “I need to talk to somebody about what kind of hair dye I can use I have psoriasis”
- “Need to ask someone a question”
Product/ Service Question:
- “Hello The reason is because is the second time I have used your product and after having washed it off and dried my hair it is COMPLETELY GREASY as if I had just poured Vaseline or conditioner on it .making it impossible to style.”
- “Problem with Clara natural instincts hair color zero am”
- “Complaint re Hair Colour”
Return/ Replace Question:
- “Changes in color”
- “Need to change color”
- “Color me happy shampoo now called shampoo body wash. Has it changed.”
Shipping and Delivery Question:
- “Wrong product”
- “Wrong color in package”
- “For the 3rd time my package of hair color has no disposable gloves”
Employment Question:
- “Hair dye job gone bad”
- “Employment for help line”
- “Job inquiries”
Payments and Charges Question:
- “My coupon wouldn't work”
- “Coupons Desired”
- “Merchant wont take coupon”
Refund Question:
- “I want my money back”
- “I want my money back i want to be compensated for my lost wageg and pain”
Staff Question:
- “Customer service jobs”
Account Question:
- “Verify upc #”
Other Question:
- “Buy conditioner”
- “Something is wrong with this hair dye. It turned a very dark color as soon as I took it out out of the tube.”
- “What hair color to buy”
Compare Clairol Customer Service To
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