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I have used this product for 30 odd years and bought my first new style yesterday 16th Feb 2018 So dissapointed..box hard to open i have hand joint problems so was a struggle...tube a big no no i cannot get all the cream out as i dont have a good grip or squeeze technique...once i managed to get as much as i could into the bottle i applied as usual...quite messy the old version was a thicker product in my opinion....plus the cost its gone up in price quite alot...paying for a fancy tube with the same product in a cream form.. I will have to have alook at another make to see if the contents are easier for me to handle... Such a shame as i love this and its my perfect hair colour Very sad client.com

Reason of review: Bad quality.

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Guest

Clairol ruined this product with their โ€œnew and improvedโ€ formula. Color is noticeably darker than before, doesnโ€™t cover gray evenly at all now, and is really hard to rinse out for some reason.

I hate it and had to switch to another brand after 20+ years. Too bad.

Guest

I found the new packaging meant I ended up with some of the tube not going into the bottle.I was horrified when I looked in a mirror when I was out - my hair was different colours at the top and bottom.Never had coverage problems before - have used for years but will have to find something else now

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